Legal

  • Terms of Use

    Legal Entity: Guide, Gather & Grow, LLC

    DBAs: High Ground Strategic Services | Ground & Grow

    Location: Newburgh, Warrick County, IN

    Effective Date: March 4, 2025

    1. Acceptance of Terms

    Welcome to the website (the "Site") of Guide, Gather & Grow, LLC ("the Company," "we," "us," or "our"). The Company operates several brands, including but not limited to High Ground Strategic Services and Ground & Grow. By accessing or using the Site, you ("you" or "user") agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of the Terms, you may not access the Site.

    2. Use of the Site

    • a. Permitted Use: You may use the Site for lawful purposes to learn about our personal development, business advisory, coaching, and training services; to purchase "Provisions" (physical goods); to register for events; and to access brand resources.

    • b. Brand Integrity: You acknowledge that High Ground Strategic Services and Ground & Grow are distinct service lines under the Company umbrella, each governed by these Terms.

    3. Intellectual Property

    The Site and its entire contents—including but not limited to the brands Ground & Grow, High Ground Strategic Services, Guide, Gather & Grow, and all associated logos, "The Well," "The Hearth," "The Guidance," and all original text—are owned by Guide, Gather & Grow, LLC. They are protected by United States and international copyright, trademark, and other intellectual property laws.

    4. Disclaimer

    • a. No Professional Advice: The content on this Site is for informational purposes only. It does not constitute medical, psychological, legal, or financial professional advice.

    • b. Results Not Guaranteed: While our services provide infrastructure for transition and strategy, outcomes depend on individual or organizational commitment. We cannot guarantee specific results.

    5. Limitation of Liability

    In no event will Guide, Gather & Grow, LLC, its DBAs, its affiliates, or their employees be liable for damages of any kind arising out of or in connection with your use of the Site, including direct, indirect, incidental, or consequential damages.

    6. Governing Law

    These Terms are governed by the laws of the State of Indiana. Any legal action or proceeding shall be instituted exclusively in the federal or state courts located in Warrick County, IN.

    7. Contact Us

    For questions regarding these Terms, please contact us at:

    Guide, Gather & Grow, LLC Email: hello@groundngrow.co

    Location: Newburgh, IN 47630

  • Privacy Policy

    Legal Entity: Guide, Gather & Grow, LLC

    DBAs: High Ground Strategic Services | Ground & Grow

    Location: Newburgh, Warrick County, IN

    Effective Date: March 4, 2025

    1. Introduction

    Guide, Gather & Grow, LLC ("the Company," "we," "us," or "our") is committed to protecting the privacy of our website visitors and clients across all our brands, including High Ground Strategic Services and Ground & Grow. This Privacy Policy describes how we collect, use, and disclose personal information that we obtain through our websites (the "Site").

    2. Information We Collect

    • a. Personal Information: We may collect personal information that you voluntarily provide to us, such as:

      • Contact Information: Name, email address, phone number, mailing address, and company name.

      • Inquiry & Consultation Information: Information you provide when requesting a "Briefing," a strategy session, or navigating "The Guidance" pillar.

      • Event & Workshop Information: Information provided when registering for gatherings at "The Hearth" or other training events.

      • Purchase Information: Billing and shipping details when you secure items from "The Well" (The Sanctuary Set, etc.).

    • b. Automatically Collected Information: We may automatically collect usage data such as IP address, browser type, and pages visited to help us improve the functionality and "Safe Harbor" experience of our Site.

    3. How We Use Your Information

    We use your information to facilitate your journey with us, specifically:

    • To Provide Services: Responding to inquiries, providing 1:1 coaching, and fulfilling orders for "Provisions."

    • To Communicate: Sending "Notes from the Field / Reflections from the Well" and other strategic updates.

    • To Administer Events: Managing registrations for workshops and community gatherings.

    • To Improve the Infrastructure: Analyzing site usage to ensure our digital sanctuary is intuitive and helpful.

    4. Disclosure of Your Information

    We do not sell your data. We only share information with:

    • Service Providers: Trusted partners who assist with website hosting, email delivery (e.g., your newsletter platform), and payment processing (e.g., Stripe/Shopify).

    • Legal Authorities: Only if required by law or to protect the safety and rights of Guide, Gather & Grow, LLC and our clients.

    5. Your Privacy Choices

    • Reflections/Marketing: You can opt-out of our monthly reflections at any time by clicking "unsubscribe" in the footer of the email.

    • Cookies: You can set your browser to refuse cookies, though some parts of the Site may not function perfectly without them.

    6. Data Security

    We implement high-fidelity security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

    7. Children’s Privacy

    Our Site is designed for adults and high-performing professionals. We do not knowingly collect information from children under 13.

    8. Changes to This Policy

    We may update this policy to reflect changes in our "Provisions" or services. We will update the "Effective Date" at the top of this page accordingly.

    9. Contact Us

    If you have questions about this Privacy Policy or how your data is handled across our brands, please contact us: Guide, Gather & Grow, LLC Email: hello@groundngrow.co

  • Return and Refund Policy

    Entity: Guide, Gather & Grow, LLC (DBAs: Ground & Grow | High Ground Strategic Services) Effective Date: March 4, 2025

    1. Provisions (Physical Goods)

    We want your physical anchors and provisions from The Well to endure.

    • Returns: You may return unused and unopened physical products within 30 days of delivery for a full refund (minus original shipping costs). Items must be in their original packaging and in "new" condition.

    • Damaged Goods: If a provision arrives damaged (e.g., a broken Core Cup), please contact us within 48 hours of delivery at hello@groundngrow.co with a photo of the damage. We will send a replacement at no cost to you.

    • Return Shipping: The customer is responsible for return shipping costs unless the item arrived damaged or incorrect.

    2. The Guidance (Coaching & Advisory)

    Our strategic roadmaps represent a mutual commitment of time and energy.

    • Individual Sessions: Refunds are not provided for sessions already completed.

    • Program Cancellations: If you enlist in a multi-session roadmap (e.g., The Full Re-Orientation) and choose to discontinue, you may receive a pro-rated refund for any unused sessions, provided you give 7 days' notice prior to your next scheduled meeting.

    • Rescheduling: We require 24 hours' notice for rescheduling. Sessions missed without notice ("no-shows") are non-refundable and will be forfeited from your package.

    3. The Hearth (Workshops & Events)

    • Cancellations: Due to the intimate nature of our gatherings, workshop seats are non-refundable. However, they are transferable. If you cannot attend, you may gift your seat to another traveler.